Legal Document

399bet8 Terms & Conditions – Complete Usage Rules and Guidelines

Please read these Terms & Conditions carefully before creating an account on 399bet8. We've done our best to explain everything clearly so there's no room for confusion.

Last Updated: January 2026 Written in Bengali Licensed 18+ Only
Key Points
Minimum age of 18 is strictly required
Each individual may hold only one account
Bonus wagering requirements must be met
KYC verification is required before making a withdrawal
Fraudulent activity will not be tolerated

1. General Terms & Conditions

By using the 399bet8 website and services, you are deemed to have accepted these Terms & Conditions. Please read them carefully before registering for the first time.

These Terms and Conditions serve as the legal agreement between 399bet8 and its members. 399bet8 reserves the right to update these terms at any time. If changes are made, a notification will be sent to your registered email address or mobile number. Continued use of the platform after any such changes will be considered acceptance of the updated terms.

Important: 399bet8 services are strictly for users aged 18 and above. Any form of gaming by minors is completely prohibited. KYC verification may be initiated at any time to confirm a user's age.

In these Terms & Conditions, "we", "399bet8", or "the platform" refers to 399bet8 and its operating entity. "Member", "you", or "user" refers to any individual registered on 399bet8.


2. Account Registration & Management

To register an account with 399bet8, you must provide accurate and complete information. Accounts created using false information may be closed at any time and any balance forfeited.

Single Account Policy

Each member may register only one account. Opening multiple accounts is considered fraudulent activity. If multiple accounts are detected sharing the same IP address, device, or payment method, all associated accounts will be suspended.

Account Security

You are solely responsible for keeping your account password confidential. 399bet8 will never ask for your password by phone or email. Any such request is a fraud attempt — please contact our support team immediately. 399bet8 accepts no liability for any unauthorized activity carried out through your account.

  • Password must be at least 8 characters long
  • Use a combination of letters, numbers, and special characters
  • We recommend changing your password regularly
  • Avoid logging in over public Wi-Fi
  • Keep Two-Factor Authentication (2FA) enabled

3. Deposit Policy

Deposits at 399bet8 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳500, and the maximum single deposit is ৳50,000. The daily deposit limit is ৳1,00,000.

Payment Methods Minimum Maximum (Single) Processing Time
BKash ৳500 ৳50,000 2–5 Minutes
Nagad ৳500 ৳50,000 2–5 Minutes
Rocket ৳500 ৳30,000 5–10 Minutes
Bank Transfer ৳1,000 ৳1,00,000 1–3 Hours

Always use the correct reference number when making a deposit. 399bet8 is not liable for deposits that fail to credit due to an incorrect reference. However, if this occurs, please contact support with your bank statement or proof of transaction and we will work to resolve the issue.

Warning: Deposits made by third parties are strictly prohibited. Any deposit originating from a payment method not registered in your name may be cancelled and the associated account suspended.


4. Withdrawal Policy

KYC verification must be completed before making any withdrawal from 399bet8. The minimum withdrawal amount is ৳300. Withdrawals can only be processed to the same payment method used for the original deposit — this rule is strictly enforced for security purposes.

Withdrawal Processing Time

Withdrawals for standard members are processed within 30 minutes to 2 hours. Verified Gold and Diamond members enjoy faster processing times. Bank transfers on weekends or public holidays may take slightly longer.

  • KYC verification is required for your first withdrawal
  • Daily withdrawal limit: ৳50,000
  • Weekly limit of ৳2,00,000
  • A new request cannot be submitted while one is already being processed
  • Bonus balance cannot be withdrawn directly — it converts to cash once wagering requirements are met

5. Bonus & Promotion Policy

All bonuses and promotions at 399bet8 are subject to specific terms. Each offer has its own wagering requirements, validity period, and list of eligible games.

Wagering Requirement

Bonus funds cannot be withdrawn directly. To convert a bonus into withdrawable cash, you must place total wagers equal to the bonus amount multiplied by a specified factor. The multiplier is 30x for the Welcome Bonus, 10x for Cashback, and 5x for Free Spins.

Example: If you receive a ৳1,000 bonus with a 30x wagering requirement, you must place a total of ৳1,000 × 30 = ৳30,000 in wagers. Each bet placed from your bonus balance is counted automatically. You can track your progress from the account dashboard.

Reasons for Bonus Cancellation

  • If wagering is not completed before the expiry date, the bonus will be forfeited
  • Claiming the same bonus from multiple accounts will result in all claims being cancelled
  • Accounts found to be misusing bonuses will be referred for review
  • Bonuses obtained through false information will be forfeited
  • Breaching promotion terms may result in your bonus balance being reset to zero

6. Betting & Gaming Rules

All game outcomes on 399bet8 are determined by a third-party certified RNG (Random Number Generator). No game results are ever manipulated. Live Casino games are streamed via real-time video feed, and all transactions are fully logged.

General Betting Rules

Once confirmed, a bet cannot be cancelled. In Sports Betting, bets placed before a match starts are not automatically updated to live odds — always verify the odds before placing your bet. 399bet8 reserves the right to withhold payment until an investigation is complete if any unusual or suspicious betting patterns are detected.


7. Anti-Fraud Policy

399bet8 takes a firm stance against all forms of fraudulent activity. Detection of any of the following will result in permanent account closure and forfeiture of any associated balance:

  • Creating multiple accounts to collect bonuses
  • Use of stolen or unauthorised payment methods
  • Using software or bots to operate games
  • Exploiting game vulnerabilities or bugs for unfair advantage
  • Placing bets in an organized or coordinated manner with other members
  • Depositing through money laundering or illicit funds

8. Responsible Gaming

399bet8 believes gaming should be entertaining — not a source of problems. We encourage all members to play responsibly. The following tools are available at any time through your account settings:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Limit: Set a limit on how long you play in a single session
  • Cooling-Off: Take a break ranging from 24 hours to 30 days
  • Self-Exclusion: Permanent break lasting from 6 months to 5 years
  • Reality Check: Periodic reminders of time and money spent

If you experience any gaming-related issues, the 399bet8 support team is here to help — confidentially and without judgment. Seeking help is not a sign of weakness; it takes courage.


9. Account Closure

Members may close their account at any time upon request. Any remaining cash balance will be available for withdrawal before closure. Bonus balances will be forfeited upon account closure.

399bet8 may also close an account if:

  • Evidence of a Terms & Conditions violation is found
  • Fraudulent activity is detected
  • KYC verification details do not match
  • Extended period of inactivity (36 months)
  • Upon an order from a court or regulatory authority

Inactive Account: An account will be declared inactive after 36 consecutive months with no transactions. A monthly maintenance fee may apply to inactive accounts. Reactivation is possible by contacting support.


10. Limitation of Liability

399bet8 is not liable for any interruption to games or transactions caused by technical issues, internet outages, or third-party failures. However, we are always actively working to minimize any inconvenience to our members.

399bet8 makes no guarantees regarding the outcome of any bet. Gaming and betting are inherently risky activities, and winning every wager is never guaranteed. Members are solely responsible for playing within their own means.


11. Language & Dispute Resolution

These Terms & Conditions are available in both Bengali and English. In the event of a conflict, the Bengali version shall prevail. Any dispute must first be submitted to the 399bet8 support team for resolution. If the matter cannot be resolved through support, it will be referred to international arbitration.

Once a complaint is raised with support, 399bet8 will provide an initial response within 7 business days and aim to deliver a final resolution within 30 business days.

Key Terms & Conditions at a Glance

A quick overview of 399bet8's rules and policies

Age & Identity Verification
You must be at least 18 years old to play on 399bet8. KYC verification using a national ID is mandatory before your first withdrawal — this is in place for your own security.
Account
Easy Deposits & Withdrawals
Deposit from as little as ৳500 via bKash, Nagad, or Rocket. Withdrawals are typically processed within 2 hours. Third-party payments are strictly prohibited.
Payment
Transparent Bonus Terms
The wagering requirement for each bonus is clearly stated. Bonus balance and cash balance are displayed separately. Track your progress in real time on the dashboard.
Bonus
Anti-Fraud Protection
Our advanced fraud detection system operates 24/7. Any suspicious activity is acted upon immediately. Our goal is to protect the experience of every honest player.
Security
Responsible Gaming Tools
Deposit limits, cooling-off periods, and self-exclusion options are available at any time through your account settings. 399bet8 follows GamCare guidelines.
Protection
Fast Dispute Resolution
All complaints receive an initial response within 7 business days, with a committed resolution time of 30 business days. Support is available in Bangla.
Support

FAQ

Answers to Frequently Asked Questions About the Rules

Minimum bet amounts vary by game type. Slots generally start from as little as ৳10. Live Casino tables such as Andar Bahar and Baccarat start from ৳50, while Roulette starts at ৳20. The minimum for a single Sports Betting wager is ৳50. Crash games like Aviator and JetX also start at ৳10. Tournament buy-ins vary and are listed on the relevant tournament page. Maximum bet limits depend on the game and the member's tier.

Setting up 2FA on 399bet8 is straightforward. Log in to your account, click your name in the top right corner, and go to "Security Settings". You'll find the Two-Factor Authentication option there. Once enabled, a one-time OTP code will be sent to your registered mobile number — required each time you log in from a new device or make a large withdrawal. You can also use the Google Authenticator app, which generates codes even without an internet connection. With 2FA active, no one can access your account even if they know your password. Enabling this protection is strongly recommended.

You've read the Terms — now join us

Now that you know the 399bet8 rules, open a free account and get started with a welcome bonus of up to ৳5,000.

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